How MedConcerns Works
A simple, accessible tool that helps patients share medical concerns clearly at the bedside.
MedConcerns uses clear icons, audio, and simplified text to guide patients through communicating symptoms, answering clinical questions, and confirming their responses.
Communication Support Built Into Every Step
MedConcerns mirrors the structure of a clinical interview, using evidence-based communication supports to reduce ambiguity and improve understanding.
Begin with a simple introduction and check in
With communication supports included
Continue to the main concerns screen
Select the problem from a menu of common concerns and symptoms.
Answer simple, guided follow-up questions
The app follows a clear, clinical flow — just like a provider would.
Check choices together
Each selection is confirmed along the way, supporting accuracy and shared understanding.
Review the summary screen
A clear, step-by-step record of selections shows the full picture for the care team.
Why MedConcerns Works
When communication barriers are present, clear communication requires specialized strategies. Without formal training or dedicated supports, applying these strategies consistently in real time can be challenging7. MedConcerns embeds these communication supports directly into the app, so evidence-based strategies are built in and happen automatically.
Visual Supports8
Clear icons, images, keywords, and simplified text give patients structured response options, helping them respond to commonly asked questions by recognizing and selecting rather than searching for words.
Verification Cues9
Built-in confirmation pages and yes/no checks verify understanding at each step, reducing misinterpretation and improving clinical accuracy.
Layered Support8
Spoken audio plays when selections are made, reinforcing meaning through simultaneous visual, written, and auditory input to support comprehension.s
Frequently Asked Questions
Start making care more accessible
Bridge the communication gap at the point of care with a tool designed for real clinical use.
Ready to Get Started?
Contact us to learn more about bringing MedConcerns to your team.