Simplifying Patient Communication

What Is MedConcerns?

A communication support app that helps patients express medical needs clearly and helps providers understand them quickly.

Designed by clinicians to support clearer, more efficient communication between patients and care teams.

Communication Support

MedConcerns In Action

MedConcerns supports real clinical conversations at the bedside, when communication matters most.

Helps patients express symptoms, needs, and concerns clearly.
Provides a simple way to support clear, accurate patient communication.
Works on shared or personal devices and is easy to use.

Simplifying Patient Communication

What Else Is Included?

Beyond symptom reporting, MedConcerns includes a full set of tools to support everyday communication.

Needs Board – Quickly express basic wants, needs, and comfort concerns.

Education Pages – Built-in guidance about aphasia, apraxia, and communication strategies.

Topic Board – Broader communication with providers beyond symptoms.

Pain Scale and Mood Scale – Clarify symptoms and monitor changes more easily.

Yes/No Board – Simple, clear responses to support conversation and decision-making.

Settings & Customization – Adjust which icons appear on screen, select language (English/Spanish), and choose gender of body image and voice.

Whiteboard – Free-form space for writing, typing, drawing, or adding any icons from the app.

Confirmation pages – Automatically review and confirm understanding before moving on.

Built by an SLP and Physician team

The Story Behind MedConcerns

Hilary spent her career working with patients recovering from stroke and brain injury, often acting as an interpreter for people with aphasia who couldn’t express urgent needs. Seeing this breakdown repeatedly inspired her to create a tool that would help patients speak for themselves. Steve, a hospitalist since 2006, witnessed the same challenges and experienced them personally when his father developed aphasia.

Together, they combined their clinical and medical experience to create MedConcerns — a tool designed to help patients communicate clearly and participate more fully in their care. Their shared goal: ensure every patient is heard and every provider has the support to understand them.